We look for many qualities in the individuals we hire -- the ability to communicate effectively, a high level of organization, strong interpersonal skills, and so on. Regardless of an applicant's qualifications, we always look for one attribute in particular -- the desire to provide high quality products with excellent customer service.
We can train people how to work with clients or run pieces of equipment, but to have passion for customer service and pride for your work takes a unique individual.
If these are qualities you possess, we're sure you'll find a rewarding career with us.
Honsa-Binder Printing, a well-established printing company near downtown St. Paul, is looking to add a customer service position.
This is a customer service position where you would be the main contact for many long-standing accounts in addition to being support staff for larger accounts. You would be handling their orders and guiding them through the production. Your responsibilities would be to take customer orders from emails, submitted purchase orders, downloaded orders from an online order system or by phone. You would also be responsible for managing customer inquiries via phone or email. We are small company with a focus on the individual experience, so most of these orders require attention to detail. Each order stands on its own. Printing knowledge preferred. Skills involved are phone and email skills, strong math skills, good communication, experienced at excel, word, outlook and access. PrintSmith experience is a plus, also graphics, fonts, points and layout are beneficial, but attention to detail is the key. We pride ourselves on giving our customers excellent service as well as a quality product.
This is a full-time position, days, Monday-Friday.
Please apply on our website right below or email a resume to firstname.lastname@example.org.